Indian Times Express

Optus Outage Plunges Gold Coast into Darkness: The Impact and Recommendations

The Optus network outage that occurred on October 4, 2023, affected millions of customers across Australia, including those on the Gold Coast. The outage began at approximately 4:00 AM AEST and lasted for several hours, causing widespread disruption to mobile phone, internet, and landline services.

The outage had a significant impact on Gold Coast residents, many of whom were unable to make phone calls, send text messages, or access the internet. The outage also affected businesses, many of which rely on Optus’s network for their operations.

Some of the specific impacts of the outage on the Gold Coast included:

Optus has apologized for the outage and has said that it is investigating the cause. The company has also said that it is working to restore services as quickly as possible.

Optus has provided the following compensation to customers who were affected by the outage:

In the event of a future Optus outage, Gold Coast residents are advised to:

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